Privacy Policy

ALFA Privacy Policy

At ALFA, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, Alfawear.com. By accessing or using our site, you consent to the terms of this Privacy Policy.

1. Information We Collect

We collect information from you to provide a personalized and secure shopping experience. The types of information we collect include:

• Personal Information: Your name, email address, phone number, shipping and billing address, and payment details when you make a purchase.
• Account Information: Username, password, and preferences if you create an account on our website.
• Usage Data: Information about how you interact with our website, such as pages visited, products viewed, and time spent on each page.
• Device and Location Information: Details like IP address, device type, browser information, and general location data to improve website functionality and user experience.

2. How We Use Your Information

ALFA uses the information collected for several purposes:

• Order Fulfillment: Processing and delivering your orders, managing payments, and providing order updates.
• Customer Support: Assisting with any questions or concerns you may have regarding your order or account.
• Improving User Experience: Analyzing website usage data to enhance our site and offerings.
• Marketing: Sending you promotional offers, updates, and new product information, if you have opted in to receive these communications.

3. How We Protect Your Information

We implement a range of security measures to protect your personal information, including:

• Encryption: We use SSL (Secure Socket Layer) encryption to protect your data during transmission.
• Access Controls: Only authorized personnel have access to sensitive information.
• Data Storage: Information is stored on secure servers with restricted access to prevent unauthorized use.

Despite our best efforts, no security method is 100% effective, and we cannot guarantee absolute security.

4. Sharing Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: Third-party providers, such as payment processors, shipping companies, and customer support services, only to the extent necessary to perform services on our behalf.
• Legal Compliance: If required by law or to respond to legal requests, we may disclose information to protect our rights, users, and operations.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

We do not sell or rent your personal information to third parties.

5. Your Rights and Choices

Depending on your location, you may have the right to:

• Access and Update: View and edit your personal information by logging into your account.
• Delete: Request the deletion of your personal information, subject to any legal retention requirements.
• Opt-Out: Unsubscribe from marketing communications by following the instructions in the email or contacting us directly.

6. Use of Cookies and Tracking Technologies

ALFA uses cookies and similar tracking technologies to:

• Enhance Your Experience: Cookies help remember your preferences and improve your browsing experience.
• Analyze Website Usage: We use cookies to collect information on site traffic and user interactions to make improvements.

You may choose to disable cookies through your browser settings; however, this may limit certain features and functionality of our website.

7. Children’s Privacy

Our website is not directed toward individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly to stay informed of our data practices.

9. Contact Us

For any questions, concerns, or requests regarding your privacy, please contact us at alfaknitt@gmail.com.